Exit interviews are so crucial, especially for your company’s development. If you don’t know why employees are leaving, you can’t improve.
Here are 4 tips for successful exit interviews:
Choosing the right interviewer is crucial. You want the departing employee to reveal the real reasons for their departure. So, ensure there’s no bad blood between the interview partners from the past.
Insider Tip: There are external companies that can conduct these interviews for you.
Each employee is unique, and you should prepare individually for each interview. What was their role in the company? What were their responsibilities? Maybe find a personal story from their career to break the ice?
Insider Tip: The exit interview should take place in a relaxed atmosphere. Block enough time in your calendar! The last thing a departing employee wants to hear is: “Okay, I have to move on to the next exit interview now.”
Firstly, you’ll catch all the details about why the employee wants to leave and can pick up on critical subtleties. Side effect: They feel comfortable and get the sense that what they say is being heard and is important for the company.
Do not assume! Recruiting 101 No. 6. Therefore, it’s important to ask the right questions and not make assumptions. What are good questions for an exit interview?
Here’s to a good exit interview! (Sounds kind of odd, doesn’t it? :))
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